Processing Time

All orders are processed within 1–3 business days after payment is confirmed. Orders placed on weekends or public holidays will be processed on the next business day.

Delivery Time

Delivery times vary depending on your location:

• 
  Local Orders: 2–5 business days after dispatch
  
• 
  International Orders: 7–15 business days after dispatch
  

Please note that delivery times are estimates and may vary due to factors beyond our control, such as customs delays or courier issues.

Shipping Rates

Shipping fees are calculated at checkout based on the weight, size, and destination of your order.

We occasionally offer free shipping promotions — these will be clearly indicated on our website.

Order Tracking

Once your order has been shipped, you will receive a confirmation email with tracking information so you can follow your package’s journey.

Delivery Address

Please ensure that your delivery address is entered correctly at checkout. We are not responsible for delays or lost packages due to incorrect or incomplete addresses.

Customs & Duties (for International Orders)

International customers are responsible for any customs duties, taxes, or import fees that may apply in their country.

Missed Deliveries

If a delivery attempt is missed, the courier will contact you or leave a notice with instructions on how to reschedule or collect your package.

Lost or Damaged Packages

If your package is lost or damaged during transit, please contact us at info@mytrendyroom.com within 7 days of the estimated delivery date. We’ll assist you in filing a claim or resending your order if applicable.